The opportunity
To lead and embed a culture of operational excellence across our global HR shared services organization. This role will be pivotal in identifying improvement opportunities, optimizing HR Processes, and driving end to end efficiency, standardization, and transformation aligned with business objectives. How you’ll spend your day
Process Optimization: Facilitate VSM/Kaizen events, streamline processes to eliminate waste, improve efficiency, and enhance overall performance. Drive Continuous Improvement projects at org level
Collaborate with Functional teams to drive automations/BOTs
Initiate, Drive NPS/PSQI Surveys and actions to improve the engagement scores/Customer experience
Performance Metrics: Define and monitor performance metrics. Develop metrics that are relevant and measurable on a global scale, considering variations in business needs, customer expectations, and regional priorities
Best Practices Sharing: Facilitate the sharing of best practices. Establish mechanisms for sharing successful Lean practices and lessons learned across diverse regions within the organization
Initiate & drive several Lean Six Sigma practices to encourage people participation in continuous improvement, build OpEx mindset in HRSS, thus improving the lean maturity of the HRSS teams
Develop and drive a global CI roadmap for HR Shared Services aligned with enterprise goals
Manage and execute complex, cross-regional CI projects using Lean, Six Sigma, and Agile methodologies
Identify gaps and inefficiencies across key HR processes (e.g., onboarding, payroll, employee data, case management), and implement scalable solutions
Promote CI mindset and practices across teams through coaching, training, and change enablement
Leverage KPIs, VOC, and analytics to diagnose root causes, measure impact, and continuously monitor improvements
Stakeholder Engagement: Partner with HR leaders, IT, Compliance, and regional teams to align priorities and ensure adoption of solutions
Governance & Reporting: Establish governance mechanisms to track project benefits, milestones, and risk mitigations
Project Management
מלאה
פורסם לפני יותר מחודשיים
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