abra is Hiring – Dynamics System Analyst for a Strategic Defense Project We are looking for a skilled and detail-oriented Dynamics System Analyst to join a high-impact project in the defense sector. This role involves working closely with internal stakeholders to analyze, design, and implement CRM solutions based on Microsoft Dynamics 365. ?? Job Responsibilities:
* Analyze and define business requirements for CRM systems, with a focus on Microsoft Dynamics 365 CRM.
* Lead requirement gathering sessions and produce functional and technical specifications.
* Configure and implement CRM components: entities/tables, fields, forms, views, business rules, workflows, Power Automate flows, and Business Process Flows.
* Manage security roles, permissions, and team structures within the CRM.
* Work with Power Platform tools including Power Apps and Power Automate.
* Support CRM deployments in both production and test environments.
* Collaborate with internal departments such as customer service, marketing, and field operations.
* Analyze and define business requirements for CRM systems, with a focus on Microsoft Dynamics 365 CRM.
* Lead requirement gathering sessions and produce functional and technical specifications.
* Configure and implement CRM components: entities/tables, fields, forms, views, business rules, workflows, Power Automate flows, and Business Process Flows.
* Manage security roles, permissions, and team structures within the CRM.
* Work with Power Platform tools including Power Apps and Power Automate.
* Support CRM deployments in both production and test environments.
* Collaborate with internal departments such as customer service, marketing, and field operations.
Requirements:
* Minimum 3 years of experience in CRM systems analysis – mandatory.
* At least 2 years of hands-on experience with Microsoft Dynamics 365 CRM – mandatory.
* Strong knowledge of core Dynamics 365 modules: Sales, Customer Service, Marketing, Field Service.
* Proven ability to translate business needs into system specifications and configurations.
* Experience with CRM implementation, customization, and integration.
* Familiarity with Power Platform – Power Apps and Power Automate.
* Experience working in production and test environments. ?? Tools & Methodologies:
* Experience with UML and structured analysis methodologies.
* Proficiency in project and requirements management tools such as Azure DevOps, Jira, Confluence.
* Advantage: experience in QA processes, user training, and writing test and implementation documents (STP, STD).
* Minimum 3 years of experience in CRM systems analysis – mandatory.
* At least 2 years of hands-on experience with Microsoft Dynamics 365 CRM – mandatory.
* Strong knowledge of core Dynamics 365 modules: Sales, Customer Service, Marketing, Field Service.
* Proven ability to translate business needs into system specifications and configurations.
* Experience with CRM implementation, customization, and integration.
* Familiarity with Power Platform – Power Apps and Power Automate.
* Experience working in production and test environments. ?? Tools & Methodologies:
* Experience with UML and structured analysis methodologies.
* Proficiency in project and requirements management tools such as Azure DevOps, Jira, Confluence.
* Advantage: experience in QA processes, user training, and writing test and implementation documents (STP, STD).
This position is open to all candidates.
